Frequently asked questions
Answers to the most common questions. Still wondering about something? Get in touch — we're happy to help.
Is the park ours alone?
Yes. One booking at a time — the whole fenced area is yours for the time you book. You won't meet other dogs or people, so it's calm and safe.
How do I get in?
After payment you receive a personal link by email. When your booking starts, you open the gate with one tap on your phone — no codes to remember.
Is it suitable for puppies or anxious dogs?
Very much so. Because you're alone in the area, the park is especially good for puppies and for cautious or reactive dogs.
How many dogs can I bring?
You can bring your own group's or family's dogs on the same booking. If you have a large group, get in touch before booking.
What if I'm late?
Your booking is valid for the time you chose. Arrive and leave within that time, as the next booking may start soon after — there's a short buffer between bookings.
Can I cancel or move my booking?
Get in touch with us in good time before your booking and we'll find a suitable solution.
Is the area securely fenced?
Yes. The whole area is fenced and the gate is kept closed during your visit, so your dog stays safely inside.
What should I bring?
A water bowl and poop bags are always a good idea. Clean up after your dog and leave the park tidy for the next visitor.
What if the gate doesn't open?
Contact us right away and we'll help you in. You'll find the contact details in your confirmation message and at the bottom of this page.